Shipping costs :
Zone A ( £8.00 per order) — All post codes in England & Wales, parts of Scotland.
Zone B ( £14.00 per carton ) — Ireland , Northern Ireland , Scotland Highland, Belgium , Netherland ,France ,Germany , Guernsey ,Channel Island
Zone C ( £17.00 per carton ) — Denmark ,Latvia , Austria ,Lithuania, Luxembourg, Poland
Zone D ( £19.00 per carton ) — Italy , Czech Republic , Slovakia , Spain.
Zone E ( £26.00 per carton ) — Hungary ,Finland ,Estonia , Portugal ,Sweden , Bulgaria, Slovenia , Romania, Greece.
Zone F ( £30 per carton ) ---- Norway , Switzerland.
* Subtotal £250 = One carton, subtotal £500 = Two cartons, this doesn't apply to Zone A
If there are excess items in, or items missing from, your order then please contact us within 24 hours of receipt to enable us to rectify the position as quickly as possible. Thank you
Free shipping for mainland UK orders over £200 . As soon as your credit card,debit card or bank transfer payment is confirmed, or funds cleared if you paid by cheque (generally this takes up to 3 working days) we will ship the goods the same day or next working day .
Once your order has been dispatched, you will receive a dispatch email which contains a link to track your order . All customers that have provided us with a mobile number will receive a text message with delivery updates. On the date of your delivery a text will also be sent to give you an estimate of delivery times. (UK only).
A signature is requested upon delivery. If you're not in when our couriers first try to deliver and they cannot find a safe place to leave your parcel, they will leave a card and then attempt to deliver it two more times over the next working days. Follow the instructions on the card left by the courier to arrange a redelivery of your order. If you would like to specify a safe place or a particular neighbour for your parcel to be left with, you can add these instructions in the space provided on the checkout page.
All dispatched goods are fully traceable.Whilst we do everything in our power to ensure these prompt deliveries, we cannot be held responsible for delays incurred by organisations or circumstances beyond our control. Also, if you have any special delivery instructions, please let us know when you place your order.